ITIL and Scrum Integration

O Que é ITIL?

ITIL, or Information Technology Infrastructure Library, is a widely used IT service management methodology in companies around the world. It provides a set of practices and processes to help organizations achieve excellence in technology service management. ITIL was developed in the late 1980s by the British government and has since been adopted by many companies as a standard for IT service management.

O Que é Scrum?

Scrum is an agile project management framework that aims to increase productivity and efficiency of software development teams. It was originally proposed by Jeff Sutherland and Ken Schwaber in the 1990s and has since been widely adopted worldwide.

Como ITIL e Scrum Podem Ser Integrados?

Although ITIL and Scrum are different methodologies, they can be integrated in a way that leverages the benefits of both. The combination of ITIL and Scrum allows organizations to have a comprehensive view of IT service management while maintaining the agility and flexibility required for project development.

Benefícios de Utilizar ITIL e Scrum no Ambiente de Trabalho

The joint use of ITIL and Scrum brings several benefits to organizations in the workplace. Some of these benefits include increased efficiency and productivity, continuous improvement, and higher customer satisfaction.

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